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The Importance of Choosing Virtual Showings in ShowingTime Appointments

  • Writer: Kim Clark
    Kim Clark
  • 17 hours ago
  • 2 min read

Selecting Virtual Showing as the appointment type is more than just a scheduling detail—it’s an important communication tool. It immediately notifies both the listing broker and the seller that the appointment will not involve physical access to the property, helping them prepare accordingly and set appropriate expectations.


Creating a virtual showing in ShowingTime is a straightforward process, but choosing the correct appointment type is essential for clear communication. Start by opening the listing in ShowingTime through your MLS or app and selecting “Schedule Showing.” After choosing your preferred date and time, you’ll move to the appointment details screen. Here, you should select Virtual Showing as the appointment type. This ensures the listing agent and seller understand that the showing will be conducted remotely rather than in person.


Once you’ve selected “Virtual Showing,” use the notes section to provide important details about how the appointment will be handled. Indicate which video platform you’ll be using—such as Zoom or FaceTime—and who will be walking through the property with the camera. Taking a moment to clearly outline expectations helps avoid confusion and allows the seller or occupant to prepare appropriately.


After submitting the request, you’ll receive confirmation once the appointment is approved, depending on the listing’s settings. When it’s time for the showing, approach it just like an in-person tour. Move through the home with intention, highlight key features, and give your client time to ask questions. A smooth, well-communicated virtual showing can be just as effective as being there in person.


  • Select Virtual Showing under appointment type to clearly identify the request

  • Use the notes section to share platform details and instructions

  • Ensure strong internet connection and good lighting during the tour

  • Allow time for client questions and interaction

  • Use the correct appointment type feature for inspections, photos, and walk-throughs to keep scheduling clear and organized


This one simple step, using the correct appointment type in ShowingTime, supports smoother coordination, better seller cooperation, and a more professional showing experience overall.


Step-by-step instructions from the ShowingTime Knowledgebase:

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