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Professional Standards

REALTOR® Code of Ethics

REALTOR® Professional Standards

Many difficulties between real estate professionals (whether REALTORS® or not) result from misunderstanding, miscommunication, or lack of adequate communication. If you have a problem with a real estate professional, you may want to speak with them, or with a principal broker in the firm. Open, constructive discussion often resolves questions or differences, eliminating the need for further action.
 
If, after discussing matters with your real estate professional, or a principal broker in that firm, you are still not satisfied, you may want to contact the local board or association of REALTORS®. Many boards and associations have informal dispute-resolving processes available to consumers (e.g., ombudsmen, mediation, etc.).

REALTOR® Code of Ethics Training

Mandatory ethics training requirements for new and continuing REALTOR® members was established by the National Association’s Board of Directors at the 1999 Annual Convention to heighten member awareness of the key tenets of the Code of Ethics; to create an awareness of and appreciation for the role the Code can and should play in their professional lives; to enhance professionalism and competency; and to encourage REALTORS® to view their Code of Ethics as a living, viable guide in their daily dealings with clients, customers, and the public.

 

To access NAR’s “Questions and Answers on the New and Continuing Member Ethics Training Requirements,” click here. Be prepared to log in to the “Members Only” section.

New Member Code of Ethics Orientation—Online Course
This course meets all learning objectives and criteria for the New Member Code of Ethics Orientation Policy (Policy Statement 47, NAR Code of Ethics and Arbitration Manual). Please note that an NRDS ID is required to register for this course. Your NRDS education record will be updated automatically upon successful completion of the course.

Existing member REALTORS® Code of Ethics Training—Online Course
This course meets all learning objectives and criteria for the REALTOR® Ethics Training Policy (Policy Statement 47, NAR Code of Ethics and Arbitration Manual).

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